Getting started with FAPT
Short guides written from the product itself — real steps, with the screen names you will see.
Your first ten minutes
- Sign in from “Sign in to FAPT ERP” with your organisation code and email.
- Pick the company in the switcher at the top — everything you see follows the selected company.
- Switch between English and Arabic from the same bar at any time.
- Set up your first project, then invite your team with their roles.
Module guides
Set up your first project
Procurement & inventory
Work your pipeline
Sales & resale
Onboard a buyer
Customers & KYC
Certify a contractor claim
Contracts & payment plans
From booking to receipt
Finance & accounting
Read your dashboard
Analytics & dashboards
Invite your team
Administration & security
Frequently asked questions
Do I have to re-enter my listings on the portal?
No. You publish a unit from FAPT ERP and the portal reads it directly. When you reserve, re-price or sell the unit in the ERP, the listing changes with it.
Which currencies and VAT rates are supported?
Each company has its own currency and precision (e.g. OMR with 3 decimals, AED with 2) and its own VAT rate based on its country. Reports are shown in the company currency; the portal can display prices in the visitor’s currency as an indicative conversion.
Can one group run several companies?
Yes. A tenant can hold several companies (for example an Oman LLC and a Dubai FZE). Users can belong to one or more of them, with different roles in each.
Is the system available in Arabic?
Yes — the whole interface, PDFs and this website are bilingual English/Arabic with right-to-left layout.
How are plan prices charged?
Plans are priced in USD and shown — and charged through Stripe — in your local currency where supported. Yearly billing is ten times the monthly price.
Where is my data stored and who can see it?
Every record is scoped to its company; one company can never read another’s data. Motionray support can only view your account through a logged, time-limited support session that your admins are notified about.
Can I export my data?
Every list and report exports to Excel or PDF, subject to the export permission of your role.
What happens to enquiries from fapt.io?
They become leads in the developer’s pipeline with source “FAPT Portal”, including the listing, the unit and the visitor’s message. Sales users are notified.
Glossary
- Tenant
- Your organisation on FAPT. A tenant can hold several companies.
- Company
- A legal entity with its own currency, VAT rate, numbering and books.
- Soft hold
- A 48-hour reservation of a unit; it expires automatically unless converted to a booking.
- Booking
- The sale of a unit to a customer; the unit becomes Sold in the same transaction.
- Price list version
- A dated set of unit prices; activating a new version supersedes the previous one.
- IPC
- Interim payment certificate — a contractor’s progress claim, certified before it is paid.
- Retention
- The share of a certified claim held back until the contract is completed.
- Absorption
- Sold units ÷ total units of a project.
- Gap-free numbering
- Document numbers (invoices, receipts…) issued in sequence with no missing numbers, even under concurrent use.
- Append-only journal
- Ledger entries can’t be changed or deleted; corrections are posted as reversing entries.
- Published listing
- A listing the developer has published from the ERP; only these appear on fapt.io.
- Usufruct
- A long-term right to use and benefit from a property without full freehold ownership (common in parts of Oman).
