Customers & KYC

Onboard a buyer

A unified customer record with nationality and ID, co-applicants, KYC documents, owned units, a live statement of account and an attributed activity trail. One customer can be a buyer, a seller and an agency at the same time.

Steps

  1. Customers → New, or convert a lead at booking.
  2. Add ID details and any co-applicants.
  3. Upload KYC documents to the vault and mark each as verified.
  4. Open the statement of account to see invoices, receipts and the balance in real time.
Customers & KYC
Screenshot from the product (demonstration data).

What’s in the module

  • Customer 360 with CUST-numbers
  • Co-applicants and KYC status (verified when required documents are checked)
  • Document vault with secure uploads
  • Owned units and resale history
  • Statement of account derived live from the ledger
  • Arabic names and notes stored and exported safely

Next: Certify a contractor claim